The AI Salon Operating System

The quiet luxury of a salon that runs itself.

One elegant platform for bookings, payments, clients, staff, inventory and AI marketing — built for hair, beauty, barber, nail, lash and wellness brands in the UK and US.

No credit card Free white-glove onboarding GDPR & HIPAA-safe
Luxury salon suite with marble and brass details
Next booking
Sophia — Balayage
14:30
AI sent a smart reminder · No-show risk 4%
Marble & brass styling suite

Trusted by 3,400+ salons across London, New York, Los Angeles & beyond

Lumina StudioAtelier 14House of LumièreThe Cut ClubVerde SpaStudio Noir
Why Lumina Salon

Every salon pain, gracefully solved.

We rebuilt salon software from the chair up. No bloated dashboards. No nine logins. Just a calm, intelligent operating system that fills your column, protects your revenue, and makes clients fall in love.

Problem
Empty chairs from last-minute cancellations
Lumina Salon
AI-powered reminders, deposits & waitlist auto-fill.
Problem
Chaotic rotas and double-booked staff
Lumina Salon
Drag-and-drop scheduling with role-based access.
Problem
Clients you never hear from again
Lumina Salon
Retention AI predicts churn and rebooks for you.
Problem
Card terminals and clunky checkouts
Lumina Salon
Tap-to-pay, Apple/Google Pay, tips & VAT in one tap.
Problem
Stock that runs out mid-color service
Lumina Salon
Auto-deduct inventory with low-stock smart alerts.
Problem
Marketing that takes hours to write
Lumina Salon
AI generates campaigns, captions, and offers in seconds.

Built for the brands that shape modern beauty.

From single-chair barbers to multi-location med spa groups — Lumina Salon scales with the ambition of your brand without losing the warmth of an independent salon.

Hair salons
Barber shops
Beauty salons
Nail studios
Med spas
Lash & brow
Massage clinics
Wellness centres
The complete platform

Nine products. One quiet, beautiful system.

Replace your booking app, POS, marketing tools, spreadsheets and that one app no one logs into anymore.

Bookings on autopilot

24/7 online booking, real-time availability, multi-service flows, recurring appointments, deposits, waitlists and one-tap rebooking.

  • QR & website widget
  • Google + Apple Calendar sync
  • Cancellation protection
  • Instagram & Facebook bookings

AI that grows revenue

An always-on concierge that books for you, predicts churn, suggests upsells, and writes campaigns that actually convert.

  • AI booking assistant
  • Retention prediction
  • Smart reminders
  • Auto-generated promotions

A CRM clients feel

Beautiful profiles, history, allergies and consultation forms — plus loyalty, memberships, gift cards and birthday rewards.

  • Consultation forms
  • Loyalty & memberships
  • Gift cards
  • Auto review requests

Effortless team operations

Drag-and-drop rotas, attendance, commission, payroll and per-stylist analytics — with role-based access for every seat.

  • Shift scheduling
  • Commission tracking
  • Holiday management
  • Performance dashboards

Payments without friction

Stripe, Square, Apple Pay, Google Pay and tap-to-pay. Tips for the US, VAT invoices for the UK, partial payments and subscriptions.

  • Tap-to-pay
  • VAT & sales tax
  • Tip management
  • Refunds & subscriptions

Inventory, finally calm

Track every bottle and blade. Auto-deduct on service. Reorder before you run out. Sell retail like an e-commerce pro.

  • Barcode scanner
  • Low-stock alerts
  • Supplier management
  • Retail analytics

Marketing on autopilot

Email, SMS and WhatsApp campaigns. Abandoned-booking flows. Referrals, coupons and seasonal offers — all AI-assisted.

  • Email + SMS + WhatsApp
  • Referral system
  • Discount engine
  • Social integrations

Multi-location, one brand

Centralised dashboard with branch reporting, franchise controls, shared customer database and cross-location staff management.

  • Branch management
  • Franchise controls
  • Shared CRM
  • Location reporting

Reports that mean business

Real-time revenue, peak-hour analysis, top performers, forecasting and exports. VAT and sales tax built-in.

  • Revenue dashboard
  • Forecasting
  • PDF & Excel export
  • Tax-ready reports
Powered by Lovable AI

Your salon, with an AI behind every chair.

Lumina AI is trained for the salon floor. It books, retains, upsells and markets — quietly, intelligently, and on brand. So you can focus on the craft.

AI Booking Assistant
Replies to DMs, calls and chat — books, reschedules and answers in seconds.
Smart Reminders
Knows the right moment, channel and tone for every client. No-shows down 72%.
Upsell Suggestions
Recommends add-ons at checkout based on history and trend data.
Campaign Generator
Writes seasonal offers, captions and email flows that match your brand voice.
Insights Dashboard
AI surfaces the metrics that matter — and what to do about them today.
Retention Intelligence
Predicts who's about to churn and rebooks them automatically.
−72%
no-shows after 90 days
+38%
client rebook rate
+£14k
avg. monthly revenue uplift
9 hrs
saved per stylist / week
Mobile-first experience

Run the salon from your pocket.

A native experience for owners, stylists, and clients. Push notifications, live appointment updates, in-app chat, and a checkout that feels luxurious on every screen.

Customer app
Book, rebook, pay, tip, gift.
Staff app
Today's column, tips, commissions.
Push notifications
Booked, cancelled, rebooked — instantly.
Secure & private
GDPR + HIPAA-safe for med spas.
Today
Good morning, Sofia
Next
Balayage · 14:30
Emily R. · 90 min
15:30Cut & blow
17:00Color refresh
18:30Consultation
AI: Lara has a 71% no-show risk — sending soft reminder now.
Customer stories

Loved by owners. Adored by stylists.

4.9 average · 1,200+ reviews
"Our no-shows dropped by 70% in the first month. The AI reminders sound like our front-of-house team wrote them."
Olivia Hart
Owner · Lumina Studio, London
"I closed three apps the day we switched. Bookings, POS, marketing — finally one place that feels as premium as our salon."
Marcus Lee
Founder · The Cut Club, NYC
"The retention AI rebooked 240 clients in our first quarter. It paid for the next five years of Lumina Salon overnight."
Priya Shah
Director · Verde Med Spa, LA
Pricing

Simple plans. Serious returns.

Free 14-day trial on every plan. No card required. Cancel anytime.

Starter
For independent stylists & single-chair studios.
£23/ month
  • Online bookings
  • Calendar & reminders
  • Stripe payments
  • Client CRM (500 clients)
  • Mobile app
Most popular
Professional
For growing salons that want AI doing the heavy lifting.
£63/ month
  • Everything in Starter
  • AI booking assistant & reminders
  • Marketing automation (Email + SMS + WhatsApp)
  • Inventory & retail
  • Staff rota, commission & payroll
  • Loyalty, gift cards & memberships
Enterprise
Multi-location and franchise groups.
£159/ month
  • Everything in Professional
  • Multi-location dashboard
  • Franchise & white-label
  • Custom branding & domain
  • Dedicated success manager
  • SSO & advanced permissions

Available in GBP, USD & EUR · VAT/sales tax billed where applicable · Free migration from Fresha, GlossGenius, Square, Booksy.

FAQ

Answers, before you ask.

Still curious? Our team has worked the salon floor — book a call and ask anything.

Book a demo

See your salon, on Lumina Salon.

A 20-minute tailored walkthrough. We'll show you how the platform fits your services, staff, and brand — and answer every question.

20-minute call, no slide deck
Free white-glove migration
Custom AI setup for your brand